What Our Clients Say.

"We just love ONWARD. We have really appreciated the personal and consistent support we receive from all levels of this organization. ONWARD'S knowledge of all things new in the world of SHARS has been invaluable as we navigate all of these challenges. They are super patient with all of our questions and are responsive when we need a quick answer. We really really appreciate ONWARD."

“In our rapidly changing world of SHARS services in school districts, ONWARD Special Education Technology Solutions has provided our district with informed consistency for the last 3-years. Their customer support team is always timely, responsive, patient, and accommodating to all of our questions and needs. Our relationship with ONWARD is more than just as an individual vendor, we are a team and a family. ”

"Our district began using ONWARD at the beginning of the school year last year. I can't say enough about the quality of support that we received from the ONWARD team in every aspect of the transition process. Not only was our transition smoother than I ever could have imagined, but the continued support throughout the school year was exceptional. The ONWARD team went above and beyond to support our service providers with any questions that they had. They were quick to respond and spent as much time as we needed to ensure that everyone was comfortable and confident with every aspect of the program. I also appreciated all of the support they provided to me as a director to ensure that we were meeting compliance requirements. I would highly recommend switching over to ONWARD if you haven't done so already. "

“Our district has been very pleased with the level of support ONWARD provides. The staff at Onward is very knowledgeable and truly loves to serve and support their clients. Our district SHARS participants rave about the straightforward and efficient ONWARD program. The efficiency of the program allows staff to be more involved in providing services than entering claims. The ONWARD Team has made the SHARS billing process stress free and I would highly recommend ONWARD as your next SHARS vendor. ”

"The client service we get from Stasia Viator and her team at ONWARD is second to none. From training, monthly meetings, to their personal interest in our district and needs, ONWARD has gone above and beyond to give our administrators, teachers, and staff the tools and knowledge to be successful with all of our billing needs. "

“This is our first year using Onward. The team has been great in transitioning us over from our previous system, and in the midst of a difficult year with the pandemic and students receiving both online and face-to-face instruction, the Onward team has worked with us very closely and with great patience and guidance to help us establish our new system, train staff, and provide impeccable customer service!”

"We have been extremely impressed with the professionalism and customer service we receive with ONWARD. Anytime a change in Medicaid vendors happens, there will be issues to work through; however, our experience with ONWARD has been excellent. There has been clear communication, conscientious attention to detail, and consistent follow through every step of the way! I have every confidence that our SHARS documentation meets the program requirements and is submitted in a timely manner. I highly recommend ONWARD as your next SHARS vendor to ensure program support and compliance for your district(s)!"